At this time of year our guys often take a well earned summer holiday. This can't easily be predicted by the guys at our shop, so delivery times for renovations can creep over the estimated 6 - 8 weeks that our shop team tell our customers when they leave their renovations with us.
Please don't shout at them if the renovation isn't ready at exactly 6 weeks.
Just as with most businesses reliant on people to answer phones, reply to emails, build bikes, build and spray frames and renovate frames - holidays time of year we are generally one or two people "down" at any point in time, so as a business that's busy when it's sunny, it can be a bit hectic
and our deliveries can slip over the 6 - 8 week estimate.
At the moment, some renovations are being finished more towards 8 - 10 weeks, but we're trying to get that back to the normal 6 - 8 weeks. By the way - some are on time, but we don't get shouted at for being early!
Thanks for your patience and your custom, both much appreciated. We're happy and grateful to be busy.
Jane (office & works)
*UPDATE* 10th October 2011, sterling effort from everyone and we've caught up a bit, so we're back to estimating 6 - 8 weeks. Thanks!